Please make sure you are not using our custom header option and enabled theme builder setting. See here for more information: https://help.diviengine.com/article/155-using-divi-mobile-in-the-theme-builder

Cancellation Policy

The All Access Membership is offered on an ongoing basis with a monthly or yearly subscription. Users may cancel subscriptions at any time by updating the information in their account.

Your subscription shall be terminated immediately upon cancellation, and you shall not receive any refund. You shall not be charged after a cancellation.

All questions about our cancellation policy can be submitted here.