Download issues may occur sometimes due to unreliable network connection or browser connection that may interrupt your download. If you see an error message about the network connection, you should refresh your browser and try again in a few minutes. The issue will often resolve itself. You may also try to clear cache. Also, if you’re trying to download on a school computer, please remember that some schools restrict downloading. You’ll need to download your file at home instead and save it onto a USB drive or email it to yourself.